Community Work Skills Manual

Az adattár könyvtára

Cím:	Community Work Skills Manual
Szerző:	Val Harris
Ország:	Anglia
A kiadás helye:	Nothingam
A kiadás éve:	1997.
Kiadó:	Association Of Community Workers
Terjedelem:	281 oldal
Nyelv:	angol
Tárgyszavak:	szociális és közösségi munka
Állomány:	Közösségfejlesztési partnerségépítés Közép-Kelet Európában
Megjegyzés:
Raktári jelzet:	K 1106, E

Contents

Section 1.
Background
How to use this Manual

Section 2.
Glossary

Section 3.
Definitions of Community Work
Beliefs, aims, objectives and working practices of ACW
SCCD
England Interim Board for Community Work Training and Qualifications

Section 4.
Comunity Worker - Roles, Skills and Responsibilites
4.1 Skills of a community worker (Val Harris)
4.2 Process of community work (Val Harris)
4.3 Roles of a community worker (Alison Gilchrist)
4.4 The role of a community worker in a small organisation (Alison Gilchrist)
4.5 Analysing your role in a group (adapted by Val Harris)
4.6 Politics and the community worker (Roger Green)
4.7 The community worker as a agent of change (Alison Gilchrist)
4.8 Developing an Challenging Indigenous Leadership (Alison Gilchrist)
4.9 Agreement between a worker and a group (Tseggai Johannes)

Section 5.
Tackling Inequalities

5.1 Writing an equal opportunities statement and policy
(Gill Taylor)

5.2 Working with Asian Communities
(Shahida Aktar)

5.3 Working with refugee communities
(Christine Dixon)

5.4 Combating Racism
(Keith Popple)

5.5 Working with Lesbian and Gay Groups
(Val Lunn)

5.6 Putting Bisexuality on the community work Map
(Rick Gray, Jo Eadie, Alix Marina)

5.7 The language of disability
(Val Harris)

5.8 Working on disability issues
(Alison Gilchrist)

5.9 Employing Women in Voluntary Organisations
(Nottingham CVS)

5.10 Working with older people
(Ann Hindley)

Section 6.
Empowerment and Participation

6.1 Empowerment
(Alison Gilchrist and Peter Durrant)

Section 7.
Getting to know a Community
7.1 Aims and Issues (Alison Gilchrist, Roger Green)
7.2 What information to gather (Alison Gilchrist)
7.3 Interviewing people (adapted by Val Harris)
7.4 Gathering information - a checklist (Alison Gilchrist, Roger Green)
7.5 Using the information gathered (Roger Green)
7.6 Prioritising and planning (Alison Gilchrist)

Section 8.
Working with Groups

8.1 Working with community groups; your roles and task
(Roger Green)

8.2 Social Action Theory
(Peter Hulse)

8.3 One way to set up a community group
(adapted by Val Harris)

8.4 Developing neighbourhood groupings
(adapted by Val Harris)

8.5 Networks
(Alison Gilchrist)

8.6 Ideas for introducing people
(adapted by Val Harris)

8.7 Clarifying roles and tasks
(adapted by Val Harris)

8.8 Setting Priorities; Disagree Game
(Val Harris)

8.9 Group decision making
(adapted by Val Harris)

8.10 Controlling discussions
(adapted by Val Harris)

Section 9.
Conflict in Groups
9.1 Conflict and oppression; some thoughts (Izzy Terry)
9.2 Come steps in conflict resolution (Izzy Terry)
9.3 Responses to conflict (Izzy Terry)
9.4 Glossary (Izzy Terry)
9.5 Guidlines for all in dealing with conflict assertively (Izzy Terry)
9.6 Worksheet for individual work (Izzy Terry)

Section 10.
Meetings

10.1 Arranging a meeting
(adapted by Martin Wyatt)

10.2 Faciliating effective meeting
(Roger Green)

10.3 Agenda setting
(adapted by Val Harris)

10.4 Agenda form
(adapted by Val Harris)

10.5 Note taking
(adapted by Val Harris)

10.6 Follow up after meetings
(Ann Hindley)

10.7 Groundrules for effective meetings
(Val Harris)

Section 11.
Group Organisation

11.1 Difficulties of being on a committee
(Ann Hindley)

11.2 Guidlines fo a well run committee
(Ann Hindley)

1.3 Policy manual
(adapted by Val Harris)

11.4 Time line
(adapted by Val Harris)

Section 12.
Volunteers

12.1 Working with volunteers; a good practice checklist
(Roger Green)

12.2 Asian Volunteers; a case study
(Sneh Kashyap)

Section 13.
Training

13.1 Points to consider when planning a training session
(Gordon Falconer, Ann Hindley)

13.2 NVQs in community work
(extracks from NCVQ)

13.3 Accreditation of previous experience and learning
(Toni Baptiste)

13.4 Training Opportunities
(Pete Wilde)

Section 14.
Selection and Recruitment

14.1 Principles of recruitment
(Gill Taylor)

14.2 Advertising
(Gill Taylor)

14.3 The written materials
(Gill Taylor)

14.4 Practicalities for interviews
(Gill Taylor)

14.5 Community workers and employment
(Doug Nicholls)

Section 15.
Supervision

15.1 Supervision
(Peter Durrant)

15.2 Uses of Supervision in Community Work
(Camilla Tegg)

15.3 Types os supervision
(Camilla Tegg)

15.4 Structures of supervision
(Camilla Tegg)

15.5 Uses of power in supervision
(Camilla Tegg)

15.6 Skills in supervision
(Camilla Tegg)

15.7 Teaching and learning in supervision
(Camilla Tegg)

15.8 Constructive critical feedback
(Camilla Tegg)

15.9 Workload management
(Camilla Tegg)

15.10 Issues of race and gender in supervision
(Camilla Tegg)

15.11 Good supervision and how to get it
(Camilla Tegg)

15.12 I don't receive any supervision at all
(Camilla Tegg)

15.13 We do occasionally meet but...
(Camilla Tegg)

15.14 Our supervision session get cancelled more often than not
(Camilla Tegg)

Section 16.
Surveys

16.1 Carrying out your own research
(Roger Green)

16.2 Designing a survey questionnaire
(Greg Smith)

16.3 Collecting information; some issues to consider - sampling
(Greg Smith)

16.4 Data input and analysis
(Greg Smith)

16.5 Presenting results
(Greg Smith)

Section 17.
Campaigning

17.1 Training for outdoor work
(Quaker Action for Peace and Justice)

17.2 Media and Press coverage
(Quaker Action for Peace and Justice)

17.3 A training session on campaigning skills
(Zbyszek Luczynski, Val Lunn)

17.4 Fighting Back - a campaigning planning workshop
(Zbyszek Luczynski)

17.5 Speedometer
(adapted by Val Harris)

17.6 List of tactics
(adapted by Val Harris)

17.7 Power structures
(adapted by Martin Wyatt)

17.8 Guidlines for planning actions
(adapted by Val Harris)

Section 18.
Funding

18.1 Developing a fund raising strategy
(Steve Saddington)

18.2 Where shall we look for money
(Steve Saddington)

18.3 Fund-raising - money
(Jo Habid)

18.4 Fund-raising - what might go in a application for funds
(Jo Habid)

18.5 Contracts
(Ann Hindley)

Section 19.
Organising Conferences an Events

19.1 Groundrules for a conference
(A.C.W.)

19.2 Points for public speaking
(adapted by Val Harris)

19.3 Organising an event
(Val Harris)

Section 20.
Handling Information

20.1 Guidlines on filing
(adapted by Val Harris)

20.2 Resources lists
(adapted by Val Harris)

20.3 Information time lag
(Val Harris)

20.4 Information check list
(adapted by Val Harris)

20.5 Project journal
(adapted by Val Harris)

Section 21.
Publications

21.1 Evaluating a leaflet or newsletter
(adapted by Val Harris)

21.2 Putting an annual report together
(Ann Hindley)

21.3 Report writing
(adapted by Val Harris)

21.4 Guidlines for compiling a directory
(adapted by Martin Wyatt)

21.5 Preparation of a leaflet
(adapted by Val Harris)

21.6 The art of leafleting
(Quaker Action for Peace and Justice)

21.7 Writing up research
(Ann Hindley)

21.8 Layout and design
(Pauline Dorey)

21.9 Printing options
(118 Workshop)

Section 22.
Evaluation

22.1 Evaluation in community work
(Alison Gilchrist)

22.2 A staged approach to evaluation
(Alison Gilchrist)

22.3 Issues in evaluation
(Val Harris)

22.4 A model for neighbourhood community development work
(Neil McLellan, Christine Flecknoe)

22.5 Monitoring
(Val Harris)

Section 23.
Management Committees

23.1 Working with management committees
(Roger Green, Ann Hindley)

Section 24.
Local Government

24.1 Finding out about your local council
(Roger Green)

24.2 Developing Partnerships
(Ann Hindley)

Section 25.
Bibliography
Organisations

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